


Help & support
Quick answers, useful shortcuts, and a real person when you need one.
12 answers
Use the egg in the site header to claim the daily egg when it is available. Claimed eggs also appear under Your Tingle Eggs in the wardrobe, where you can open them later.
The daily egg refreshes at midnight UTC, which may be a different time in your local timezone. Check the countdown rather than assuming your local midnight. An egg can contain an item, XP or a boost; inspect its details for the possible rewards.
Open the wardrobe and choose an unlocked item in the relevant category to equip it. Locked items remain visible so you can see what to work toward. Eggs and level rewards are at the top.
Size and color controls become available when the corresponding customization is unlocked. Use the wardrobe's unlock guide for all current ways to earn cosmetics and decorations.
Bought and earned decorations go into your park inventory. In your own coop, garden or farm, select one, choose Hold & place, tap a clear spot, rotate the preview if needed, then choose Place. A red preview explains why a position is blocked.
Use an axe, pickaxe or hoe to pick up your placed decorations, or move/store them through the area's Edit controls. Paths and buildings are adjusted through Edit. Public park props can't be picked up.
Buy seeds at the Garden Shop, prepare an available plot with your hoe, select a seed bag and click the empty prepared soil. Pick up the watering can from the pump, then select it to water.
Click the pump to set the can down and refill it, then click again to pick it up. Water after planting and again halfway through growing. Dry crops pause rather than dying; growing continues while you are away once watered. The park guidebook's Farming and Tools sections explain the full cycle.
Use the axe for trees and wood obstacles, and the pickaxe for rocks. Larger and tougher obstacles require better tools; repeatedly using a weaker tool won't bypass that requirement.
Visit the blacksmith in Willow Park to see upgrade costs and requirements. Hoe upgrades open harder plots. Upgrades are bought in order, and better tools also finish work faster.
Move items into a storage chest to make space. With a chest open, drag stacks between Inventory and Chest, or use Shift + Enter on a stack. Tools keep their dedicated slots.
Sell your own crops and jam at the Garden Shop or from a storage chest. Received gifts are keepsakes and can't be resold or gifted again. Crafting needs materials in your inventory and space for the result.
XP levels up Tingle and unlocks level-road rewards. Park Coins are spent on park items and upgrades; spending coins doesn't reduce your XP or level. Different activities can award different amounts of coins and XP.
Sign in to save rewards. Some activities have reward caps separate from play limits. Park Coins aren't money you can withdraw or transfer to other players. Use the park guidebook's Getting coins & XP section for current earning methods.
Open Activities and check the exact task and its progress. Complete the action while signed in, then collect the reward on the completed activity card. Starter, daily and milestone rewards have their own requirements.
If a task still isn't updating after a refresh, email support with the activity name and what you did. Repeating an already-collected activity doesn't create another reward.
Each game shows its available plays or next-play timer. Allowances depend on your plan, and reward caps are separate from play allowances. More plays don't necessarily mean more XP after a reward cap.
In Tingle Trail, opening a new chest uses an allowance; walking and revisiting opened chests are free and don't award the same reward again. Signed-out trials don't earn saved account rewards.
Your friend needs to be a new person who signs up through your invitation link and verifies their email. Sharing a link or inviting someone who already has an account doesn't qualify by itself.
Check Friends → Invite & earn and the reward displays in Pals' Plaza. Referrals are tied to original signup attribution; another link can't replace it afterward. Self-referrals and duplicate accounts don't qualify.
Open an egg's details before hatching, or Egg chances & details in the Garden Shop before buying. Egg types can have different reward pools and duplicate rules; no particular item is guaranteed.
Decorations can give additional placeable copies. Cosmetic eggs follow their displayed rules for owned items. Check the specific egg rather than assuming all eggs have the same chances.
Eligible creator purchases show their coin bonus beside the price. Rewards are added after confirmed payment, using the creator's price rather than fees or tax. Open that creator's storefront to find interactions between your Tingles.
Use the same account that made the purchase. If a confirmed purchase is missing its advertised bonus or interaction unlock, contact support with the order reference. Refunds can reverse purchase rewards.
Email our support team. You don't need to sign in.
Include the game or park area, what happened, and your device/browser. A screenshot can help.
Open email draft →Opens your email app. Send the message there to contact us.
Never email passwords, payment card numbers, verification codes or identity documents.